Client Care
Our Commitment to Exceptional Service
At Claro Fashion Cloth, we are dedicated to providing exceptional service that matches the quality of our designs. Our goal is to ensure that every customer feels valued, supported, and delighted at every step of their journey with us
- Care: Show genuine understanding and respect for every customer’s needs.
- Consistency: Provide reliable and seamless service at every touchpoint.
- Craftsmanship: Reflect the quality and attention to detail of our designs in every customer experience.
- Connection: Build meaningful and lasting relationships with our customers through personalized interactions.
Customer Support Options
We’re here to assist you through multiple channels to ensure your experience with Claro Fashion Cloth is seamless. Whether you have detailed inquiries, quick questions, or feedback, you can reach us via email at claroatelier.official@gmail.com or through Instagram @claroatelier. Our team is committed to responding within 24 hours. For quick resolutions, visit the FAQ page on our website, where you’ll find answers to common questions about shipping, returns, sizing, and more.
Order Updates
Stay informed about your order every step of the way. From dispatch to delivery, we’ll send you timely updates via email or SMS, so you always know when to expect your items. We’re committed to keeping you in the loop and ensuring a smooth delivery process.
Product Care
We want your Claro Fashion pieces to remain as beautiful as the day you received them. That’s why we provide detailed care instructions with every product. You can also find additional tips and guidance on our website to help maintain the quality and longevity of your items.
Feedback and Reviews
Your feedback is invaluable to us. Share your thoughts through our feedback form or leave a review on our website. Whether it’s a suggestion, a compliment, or a concern, your input helps us improve and continue to serve you better.
No matter how you choose to reach us, our team is committed to providing you with the care and attention you deserve.
We look forward to assisting you!